KRSMA

KRSMA is a premium wine brand from India that offers a range of handcrafted wines made from the finest grapes sourced from select vineyards in the country. Their red wines are known for their rich and complex flavors, with hints of dark fruit and spice, balanced by smooth tannins and a velvety finish. The winemaking team at KRSMA takes great care to preserve the unique characteristics of each grape variety, using traditional techniques and state-of-the-art winemaking equipment to craft their wines. Whether enjoyed on their own or paired with a meal, KRSMA's red wines are the perfect choice for wine lovers looking for an exceptional drinking experience.

• Return Policy: Our wine store offers a 14-day return policy from the date of purchase. If you are not satisfied with your purchase, please contact us within 14 days for a full refund or exchange.

• Conditions for Refund: To be eligible for a refund, the wine must be in its original condition and packaging. The wine should not be opened or tampered with. In case of any damage or breakage during transit, the customer must notify us within 24 hours of receiving the delivery.

• Refund Process: To initiate the refund process, please contact us with your order number and the reason for the return. Our team will review your request and provide you with further instructions.

• Refund Amount: The refund amount will be the same as the purchase price, excluding shipping and handling charges.

• Shipping Costs: The customer will be responsible for the shipping costs for returning the wine. We suggest using a reliable shipping method that provides a tracking number to ensure that the wine arrives safely.

• Refund Timeframe: Refunds will be processed within 7-10 business days from the receipt of the returned wine. The refund will be credited to the same payment method used for the purchase.